How to Access Voice Mail Messages

Introduction

This topic explains how to access your voice mail messages from within the company.

Before you begin

You will need your four-digit password to access your voice mail messages. If you have forgotten your password, please call the Help Desk at extension 4523.

Procedure

Follow the steps in the table below to access your messages.

Step

Action

1

Dial 9999 to access the voice mail system.

Result: The system prompts you to enter your extension number.

2
  • Enter your four-digit extension number, and
  • press the # key.

3
  • Enter your password, and
  • press the # key.

Result: The system tells you how many messages you have.

4

Use the information below to determine your next step.

If you want to ...

Then press ...

listen to the first message

12.

replay the message

13.

delete the message

14.

forward the message
  • 15, and
  • the extension to which you want to forward the message.

reply to the message

16.

skip to the next message

17.

5

Are you finished using the voice mail system?

  • If yes, hang up the phone.
  • If no, repeat Step 4 until you are finished.