Learning Program Descriptions

Information Mapping offers a variety of classroom and e-learning programs that help individuals and organizations develop high-quality content and communications. Both public and on-site programs are available.  Click the links below for more information.

If you are having trouble deciding which Information Mapping workshop is right for you, our Workshop Selector can help. 

Classroom Training 
Communicate Write: Communication Skills for Leaders  
     ^— PDF version 
Creating Effective Laboratory Documents  
    ^—  PDF version
Developing Procedures, Policies, & Documentation 
    ^—  PDF version
Developing Successful Policies & Procedures
    ^—  PDF Version
Making e-Mail Work    
     ^—  PDF Version
Mapping Business Communications   
    ^—  PDF Version 
Mapping ISO/QS 9000 or 14000 Documentation      
     ^—  PDF version  
Mapping Operating Procedures      
      ^—  PDF version
Writing Winning Proposals 
     ^—  PDF version 

E-Learning Programs 
Developing Business and Technical Communications 
     ^—  PDF version
Information Mapping Starter Kit 
    ^—  PDF version
Making E-mail Work 
     ^—  PDF version 

Other Workshops 
 Business Communications Workshop * 
     ^—  PDF version
Content Development Workshop * 
     ^—  PDF version
Information Mapping Editing Workshop 
     ^—  PDF version

* Available to those who have completed the Information That Works!^TM workshop from the Information Mapping Starter Kit.